Goleman: Emotional Balance
"Fire Officer Toolbox"
"Better Decision Making"
Hard Look at Soft Numbers”
Hard Look at Soft Numbers” is a timeless article on the relationship
between employee perceptions (typically the “soft” stuff we
cannot measure) and business outcomes (typically financial and other metrics
we can measure). Click
here to read the article.
The importance and impact of human behavior on business relationships
is well documented. An individual’s tendency to act or react with
a particular type of behavior can be measured via assessment instruments.
Comparing these tendencies with the desired performance in a job enables NIA to make powerful connections that can greatly increase
productivity. Gathering and applying this scientific data allows organizations
to get the right people, the most organization-appropriate people, on
board and place each of them in the right seat or job. The organization
can then begin to coach and influence its employees in meaningful, profitable,
and profound ways. This type of scientific hiring and training has a positive
effect on individuals, who then positively influence the organization,
which then positively affects society. Scientific hiring and training
also enable organizations to forge a new image based on their strengths.
Digit Profit Increase for a Manufacturer
A mid-size manufacturer suffered from marginal sales performance.
New Image Associates identified the critical success factors for
the company’s particular sales positions then compared potential
hires and existing salespersons to those factors. Marginal performers
left; new hires better met expectations; and high performers produced
at even greater levels.
Value of Coaching
Coaching is a collaborative partnership and an insurance policy against
mediocrity. Currently there isn’t a single definition of what coaching
is, but what follows is a way of describing the role of a coach and the
benefits of working with one.
coach is a:
in achieving business and personal goals
in communication, business, and life skills
board in making choices
source of support if bad news strikes
in personal and professional development
in creating new projects
call when the coached executive can't hear his or her own alarm
benefits of coaching are:
goals more quickly
goals are in line with the individual’s values and dreams
one’s thinking and providing the encouragement to pursue greater
with prioritization and focus
personal roadblocks while increasing resourcefulness
personal strengths in ways self-examination never can
creativity and decreasing blind conformity
here to read an article on a recent study that showed a high
ROI for executive coaching.
But Rarely Used Interview Questions
Compare the job interview questions your organization uses now to the
partial list below. These questions have proven effective in a few outstanding
organizations but are not used by most companies. Consider adding any
that seem appropriate for your organization.
Describe your current position and responsibilities.
What skills do you need to fulfill those responsibilities successfully?
If you had only one word to describe yourself, what would it be?
What’s the most important thing you’ve contributed to
What interests you least about this job?
What can you do for us that someone else can’t?
What do your bosses, peers, and subordinates say about you?
How long will it take you to make a contribution to our organization?
What bothers you most about people?
Tell me about a situation when you failed. Describe how you dealt
with and learned from that experience.
What was the best job you ever had and why?
What are the five most important features for you in a job?
What qualities or characteristics do you believe limit or could limit
you from reaching your career potential?
Who are some of your heroes?
Why aren’t you earning more?
What work environment is optimal for your satisfaction and performance?
Is there any question I haven’t asked you that I should ask?